📍 Mumbai 400007, Maharashtra✉️ sales@incyberia.com
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Annual Maintenance Contracts (AMC)

Ongoing support for your IT infrastructure, or dedicated coverage for your CCTV and biometric equipment — for individuals, corporates, hospitals and clinics.

Two AMC Tracks

Choose the coverage that fits your setup

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Full IT Infrastructure AMC

Comprehensive maintenance covering your entire IT setup — computers, networking, servers, printers and power backup.

  • Scheduled preventive maintenance visits
  • Priority breakdown & on-call support
  • Hardware & network troubleshooting
  • OS, antivirus & software update support
  • UPS & stabiliser health checks
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CCTV & Biometric AMC

Focused maintenance for your surveillance and access-control systems, available standalone or bundled with IT AMC.

  • Camera, DVR/NVR & cabling checks
  • Biometric device cleaning & calibration
  • Footage storage & backup verification
  • Firmware & software updates
  • Rapid response for outages

AMC Plans by Client Type

Coverage suited to who you are

Contact us for a customised quote — pricing depends on number of devices, sites and response-time requirements.

Client Type Typical Coverage Response Time
Individuals / Home Home computers, networking, printers, CCTV or biometric door access Scheduled + on-call visits
Corporates / Offices Full office IT infrastructure, servers, networking, CCTV, biometric attendance Priority support, faster SLA
Hospitals & Clinics IT infrastructure, CCTV, biometric access, plus optional Mercury software support Priority / 24-7 available

How It Works

Getting started with an AMC

1. Site Assessment

We review your current equipment and support needs, free of cost.

2. Custom Quote

You get a plan and pricing matched to your setup — no generic packages.

3. Onboarding

We document your equipment and set a maintenance schedule.

4. Ongoing Support

Scheduled visits plus on-call support for the length of your contract.

Ready for a maintenance plan that actually responds?

Tell us what equipment you need covered and we'll send a tailored AMC quote.

Request AMC Quote